Domestic Shipping:
WE OFFER FREE SHIPPING ANYWHERE IN INDIA Please allow 1-3 working days for your order to be dispatched. Normally orders are placed before 1 pm on a business day, we aim to ship the same day, providing card security checks are complete, the payment received and stock availability is confirmed. Orders placed after 1 pm will be shipped the next business day. Orders Received on Sunday or during Holidays are dispatched the following Monday or the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
The orders cannot be shipped to PO boxes or military addresses,
rural domestic addresses require one or more additional days to deliver. Orders
requiring engraving or any customization will require additional time and will
be shipped in 10 working days.
International Shipping:
International shipping charges are mentioned on our website. Shipping
charges and transit time will vary, depending on the location. All
international packages are shipped via DHL / FedEx. All transit times are
Monday to Saturday. International delivery cannot be guaranteed within a time
frame due to customs.
International delivery time is approximately 5 to 7 days.
For some shipments delivered outside India, the importing country may
charge an import duty/VAT on top of the price of the item. These charges are
beyond our control and can’t be reimbursed.
International customers are responsible for any import or customs fees charged
by your government. We are unable to predict which shipments will be assessed
these fees or the amount of the fee that may be charged. In cases of refusal,
either the cost of the goods or return service costs will be assessed.
Tracking: e-mail containing your package tracking information will be sent after shipment.
Please mail us at [email protected] if any questions.
Cancellation of Order by User:
Cancellation of order within 6 hours without penalty, except the 4% Bank
Charges
After placing an order, the customer can only cancel the order if the order state
is showing as "pending" under Order History. Cancellations have to be
made within (maximum) 6 Hours of placing an order. For canceling your order,
you will have to get in touch with our Customer Support Team by sending an
email giving your Order Number.
General Scenario
In case we receive a cancellation e-mail and till that time the order has already been "processed" by us, the order cannot be canceled. www.tissufin.com has the complete right to decide whether an order should be canceled or not. Also, the customer agrees not to dispute the decision made by www.tissufin.com and accepts www.tissufin.com's decision regarding the cancellation.In case of Gift Certificate
The gift certificate will not be canceled, the user can demand for extension of the expiry date within 3 days of purchase.Cancellation of Order by Tissufin.com
Tissufin.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The 100% payment shall be refunded and the User shall be informed of the same.If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by tissufin.com for re-delivery shall be claimed from the User.